Source: AMLA final report draft
- Anti-money laundering
AMLR supplemental acts
- RTS on customer due diligence
Article 7 Alternative verification measures in non-face-to-face circumstances
This is a draft act
This text has been parsed from the AMLA final report draft as published on 30 September 2026. While we run a suite of validations, the automated parsing can result in errors. Also, before it is finally adopted by the Commission, its wording, numbering and references may change, and entire articles might be removed or added.
Earlier drafts: AMLA consultation paper draft (9 February 2026)
For the purposes of verifying the identity of a natural person in accordance with Article 20(1), as set out in Article 22(6) and (7), point (a), of Regulation (EU) 2024/1624, where a natural person cannot reasonably be expected to submit the identity document, passport or equivalent in a face-to-face context and does not have access to electronic identification means and relevant qualified trust services that meet the requirements stipulated by Article 22(6), point (b), of Regulation (EU) 2024/1624, obliged entities shall verify the natural person’s identity through their identity document, passport or equivalent using alternative solutions that meet the conditions set out in this Article.
Obliged entities shall ensure that the alternative solutions referred to in the first paragraph use reliable and independent information sources and include the following safeguards regarding the quality and accuracy of the data and documents to be verified:
controls are in place to ensure that the natural person presenting the customer’s identity document, passport or equivalent is the document holder;
the integrity and confidentiality of the communication through the solution are ensured;
any images, video, sound and data processed through the solution are captured in a readable format and of sufficient quality that the natural person is unambiguously identifiable;
where applicable, the identification process does not continue if technical shortcomings or unexpected connection interruptions are detected, or there are any doubts or suspicions regarding the identity of the natural person or the integrity of the verification process;
the information, documents and data verified through the alternative solution are valid and up to date, and copies are retained, time-stamped and stored securely by the obliged entity. The content of stored records, including images, videos, sound and data, shall be available in a readable format and allow for ex post verifications.
Obliged entities using alternative solutions shall be able to justify why the customer could not be verified through the methods referred to in Article 22(6) of Regulation (EU) 2024/1624 and demonstrate to their supervisor that the alternative solutions used comply with the requirements of this Article.
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Definition
supervisor