Source: OJ L, 2023/2854, 22.12.2023

Article 24 Scope of the technical obligations

Summary What does Article 24 of the Data act regulation say?

This is a brief but important scoping article that clarifies the boundary of responsibility when a customer switches between data processing service providers.

It establishes that the various switching-related obligations set out across the act — covering switching processes, contractual requirements, charges, interoperability, and parallel use — fall exclusively on the source provider, meaning the provider the customer is leaving, not the destination provider.

Important points:

Providers of data processing services acting as the source provider bear sole responsibility for the switching obligations set out in Articles 23, 25, 29, 30 and 34.
This article acts as a limiting clause, preventing switching obligations from being imposed on destination providers of data processing services.
The scope of responsibility is confined to the services, contracts, and commercial practices of the source provider.

Springlex's summary of the article is a reading aid, not a substitute for the legal text.

The responsibilities of providers of data processing services laid down in Articles 23, 25, 29, 30 and 34 shall apply only to the services, contracts or commercial practices provided by the source provider of data processing services.

Table of contents

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