Source: OJ L 333, 27.12.2022, p. 1–79

Current language: EN

Article 7 ICT systems, protocols and tools


Summary What does Article 7 of the DORA regulation say?

This is a concise but important article that sits within the broader ICT risk management framework established by Article 6.

Rather than setting governance structures, it focuses on the practical baseline standards that ICT systems, protocols and tools must meet.

In essence, it requires financial entities to keep their ICT infrastructure updated and fit for purpose, spelling out four core qualities those systems must possess.

Important points:

  • Use and maintain updated ICT systems, protocols and tools that meet four defined quality standards: appropriateness to operational scale, reliability, sufficient processing capacity, and technological resilience.
  • The capacity requirement explicitly covers peak volumes and the introduction of new technology, ensuring systems can handle not just normal operations but surges in demand.
  • The resilience requirement extends to stressed market conditions and other adverse situations, directly tying this article to the broader goal of digital operational resilience.

Springlex's summary of the article, a reading aid, not a substitute for the legal text.

In order to address and manage ICT risk, financial entities shall use and maintain updated ICT systems, protocols and tools that are:

  1. appropriate to the magnitude of operations supporting the conduct of their activities, in accordance with the proportionality principle as referred to in Article 4;

  2. reliable;

  3. equipped with sufficient capacity to accurately process the data necessary for the performance of activities and the timely provision of services, and to deal with peak orders, message or transaction volumes, as needed, including where new technology is introduced;

  4. technologically resilient in order to adequately deal with additional information processing needs as required under stressed market conditions or other adverse situations.

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