Article 4 Information about the internal governance arrangements and the structural organisation

1. the organisational chart laying down the operational structure in terms of business lines and units and related allocation of staff, the interactions between the applicant issuermeans an issuer of asset-referenced tokens or e-money tokens who applies for authorisation to offer to the public or seeks the admission to trading of those crypto-assets;’s various functions, the indication of clear and effective reporting lines and allocation of responsibilities reflecting the applicant issuermeans an issuer of asset-referenced tokens or e-money tokens who applies for authorisation to offer to the public or seeks the admission to trading of those crypto-assets;’s business activities;

2. the terms of reference of the management bodymeans the body or bodies of an issuer, offeror or person seeking admission to trading, or of a crypto-asset service provider, which are appointed in accordance with national law, which are empowered to set the entity’s strategy, objectives and overall direction, and which oversee and monitor management decision-making in the entity and include the persons who effectively direct the business of the entity;, with a mapping of the roles, duties and reporting lines of each member;

3. a detailed and comprehensive description of the foreseen number and profile of human resources, including seniority, skills, expertise of those, and technical resources, including specific features and functions, up-to-datedness, innovative character with an explanation of the adequacy of human and technical resources to implement the business plan;

4. detailed description of the procedures and arrangements to ensure the accurate and timely reporting of data relating to the asset-referenced tokenmeans a type of crypto-asset that is not an electronic money token and that purports to maintain a stable value by referencing another value or right or a combination thereof, including one or more official currencies;;

5. a description of the code of conduct laying down the applicant issuermeans an issuer of asset-referenced tokens or e-money tokens who applies for authorisation to offer to the public or seeks the admission to trading of those crypto-assets;’s ethical and professional corporate values and the risk culture;

6. a description of the complaints handling procedures as referred to in Article 31 of Regulation (EU) 2023/1114 and in accordance with Commission Delegated Regulation (EU) 2025/293(¹²)Commission Delegated Regulation (EU) 2025/293 of 30 September 2024 of the European Parliament and of the Council with regard to regulatory technical standards specifying the requirements, templates and procedures for the handling of complaints relating to asset referenced tokens (OJ L, 2025/293, 13.2.2025, ELI: http://data.europa.eu/eli/reg_del/2025/293/oj).;

7. a description of the conflicts of interest policy as referred to in Article 32 of Regulation (EU) 2023/1114, and in accordance with Commission Delegated Regulation establishing regulatory technical standards adopted pursuant to Article 32(5) of Regulation (EU) 2023/1114;

8. a description of the procedures ensuring that the applicant issuermeans an issuer of asset-referenced tokens or e-money tokens who applies for authorisation to offer to the public or seeks the admission to trading of those crypto-assets; will comply with all the disclosure requirements towards the holders of the asset-referenced tokenmeans a type of crypto-asset that is not an electronic money token and that purports to maintain a stable value by referencing another value or right or a combination thereof, including one or more official currencies; set out in Article 30 of Regulation (EU) 2023/1114;

For the purposes of point (c), the application for authorisation shall also illustrate the actual state of play of the implementation of the envisaged operational structure, including the recruiting plan for the human resources, and the acquisition and operationalisation of the technical resources.

1. the rationale for the use of a third-party service provider to support or perform critical or important functions;

2. the location of the third-party service provider and where applicable the location where the data are stored or processed;

3. the human, financial and technical resources of the third-party service provider related to critical or important functions;

4. the applicant issuermeans an issuer of asset-referenced tokens or e-money tokens who applies for authorisation to offer to the public or seeks the admission to trading of those crypto-assets;’s internal control system for monitoring and managing the arrangement with the third-party provider;

5. the business continuity plans in the event that the third-party service provider cannot provide continuity of service;

6. the content of the contractual arrangements regarding the obligation to ensure information access and inspection and audit rights to both the applicant issuermeans an issuer of asset-referenced tokens or e-money tokens who applies for authorisation to offer to the public or seeks the admission to trading of those crypto-assets; and the competent authoritymeans one or more authorities:designated by each Member State in accordance with Article 93 concerning offerors, persons seeking admission to trading of crypto-assets other than asset-referenced tokens and e-money tokens, issuers of asset-referenced tokens, or crypto-asset service providers;designated by each Member State for the application of Directive 2009/110/EC concerning issuers of e-money tokens;;

7. the reporting line to the management bodymeans the body or bodies of an issuer, offeror or person seeking admission to trading, or of a crypto-asset service provider, which are appointed in accordance with national law, which are empowered to set the entity’s strategy, objectives and overall direction, and which oversee and monitor management decision-making in the entity and include the persons who effectively direct the business of the entity;.